The unemployment rate is at a record 3.6% and the number of job vacancies in ICT continues to climb. According to a 2006 Department of Labour survey, 118 out of 134 specialist IT areas are experiencing acute skills shortages but the number of students enrolled for IT degrees has fallen a dramatic 44 percent in four years.
Many Chief Information Officers and IT managers are forced to search internationally for skilled workers, while at home Contact Centre Managers struggle to fill empty seats. Yet even during a skills crisis no employer can afford to make a poor recruitment decision. It’s estimated that an inexperienced contact centre agent costs $10,000 to recruit and train, and that’s not counting their salary.
This is why TUANZ has put together a one-day conference specifically for Chief Information Officers, IT Managers and Contact Centre Managers. It will outline the key government initiatives in this area and provide professional managers with practical solutions to the skills crisis that they can implement the next day in their workplace.
The TUANZ ICT Skills Shortage Conference 2007 in association with Drake New Zealand and Madison Recruitment.
Tamaki Yacht Club in Mission Bay, Auckland on Tuesday 6 November.
View the full programme here>
8.30am Registration and arrival tea and coffee.
9am Welcome from the Chair, Ernie Newman, Chief Executive, TUANZ
AUTHENTIC LEADERSHIP IN THE NEW ZEALAND WORKFORCE
9.10am Dr Lester Levy, Chief Executive, Excelerator, University of Auckland.
View the Excelerator paper on Authentic Leadership co-authored by Lester Levy here.
LONG HOURS AND LOW PRODUCTIVITY: THE KIWI DILEMMA
9.50am Dr David Skilling, Chief Executive, New Zealand Institute
View David Skilling's presentation here.
10.30am Morning tea
HOW THE LARGEST ICT EMPLOYER RECRUITS AND RETAINS SKILLED STAFF
10.50am Chris Quin, General Manager, Gen-i New Zealand
COMPETING FOR TALENT INTERNATIONALLY
11.20am Garth Biggs, Executive Director, HiGrowth Project
PREPARING THE NEXT GENERATION FOR A CAREER IN ICT
11.50am Garry Roberton, Chair National Advisory on Computing Qualifications
12.20pm Lunch
1.10pm ICT Workshop
Are Contractors the Solution to the Skills Crisis?
Rob O’Neill, Editor, Computerworld
Tony Stewart, Managing Director, Intergen
Berend de Boer, Independent Contractor
Contact Centre Workshop
Coping with the Talent Wars
Gerrit Bahlman, Chief Information Officer, Massey University
2.10pm ICT Workshop
Coping with the Talent Wars
Gerrit Bahlman, Chief Information Officer, Massey University
Contact Centre Workshop
Outsourcing – a threat or an opportunity?
Mark Callander, General Manager, Slingshot
Garry Jones, Contact Centre Manager, iiNet
3pm Afternoon tea
WHAT CAN RECRUITMENT AGENCIES OFFER IN A TIME OF HIGH EMPLOYMENT?
Panel discussion
3.20pm Sally Cannan, Drake NZ Ltd
Suzanne Kendrick, Independent recruitment strategist
Richard Manthel, IT Contracting & Recruitment Association
Jane Temel, Madison Recruitment
HOW TO DEVELOP A ‘KILLER CULTURE’ IN THE WORKPLACE
4.10pm Annie James, Co-director
Keenan Consulting Group
4.50pm Closing remarks from the Chair, Ernie Newman, Chief Executive, TUANZ
5pm Networking drinks
Pricing:
TUANZ Members - $695 + gst
Non-members - $995 + gst
Combined registration - $1095 + gst
Combined registration is available for TUANZ members only. It applies to a CIO/IT Manager and a Contact Centre Manager from the same company or organisations. For more information, contact the TUANZ office directly – (09) 488 1888.
Please note: A late fee of $100 + gst applies for all registrations received after 5pm on Friday 26th October.
Register now