TUANZ June Contact Centre Networking Lunch hosted by Nortel


Communications Enablement

Now more than ever, organisations are seeking to drive greater productivity from their existing investments in people and technology. One area that presents an opportunity today is the reduction of human latency caused by a lack of communication or access to information.

Join us at the TUANZ Contact Centre Lunch in June, where Nortel will discuss ways to improve the agility, speed and accuracy of the business by communications enabling processes and integrating them into the most valuable customer facing asset you have – your contact centre.

Covering some basic technology concepts via simple scenarios Nortel will show how the communications enablement of business process can deliver better and differentiated customer services while reducing operational expenses.

Dates and Venues
Christchurch - Tuesday 2nd June, The George Hotel
Wellington - Wednesday 3rd June, James Cook Hotel Grand Chancellor
Hamilton - Thursday 4th June, Novotel Hotel
Auckland - Friday 5th June, Rendezvous Hotel

Timings
Registrations are at noon for a 12.15pm start. Lunch will be served at 1pm

Pricing
TUANZ members free of charge, non-members $65.00 plus GST.

To register click here , or email events@tuanz.org.nz or call 09 488 1888.