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Useful Links

Useful Links

Other general contact centre websites we have found useful include:

  • Aberdeen Group
  • Australian Teleservices Association
  • C3 Africa
  • CCiNZ
  • Call Center Cafe
  • Call Centre Clinic
  • Call Centre Helper
  • CallCentres.net
  • Call Centre Voice
  • Contact Centre Management Association -Australia
  • Contact Center World
  • CustomerThink.com
  • International Customer Management Institute
  • Pipkins.com

 

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