Like all industries, telecommunications is riddled with puzzling concepts, quirky acronyms and a unique language. Everyone who works in or provides services to the telecommunications industry needs to have at least a basic understanding of its key issues, terminology and background.

TUANZ is pleased to offer Telecomms in a Nutshell – a one-day crash course that demystifies the world of telecommunications.

Who should attend?

Telecomms in a Nutshell is uniquely designed for non-technical professionals working within or entering the telecommunications industry, as well as for those providing professional services to the industry, such as lawyers, accountants, analysts and HR specialists. It is also ideally suited for non-technical decision makers responsible for their business’ telecommunications services.

Those who should attend include:

• Executive, sales and marketing, customer service and support staff working within the telecommunications industry, such as a carrier, ISP or ICT service provider
• Managers and executives overseeing the telecommunications requirements of their business
• Technical staff with a non-telecommunications background

About the course

Telecomms in a Nutshell provides newcomers to the world of telecommunications with an ideal induction and overview of key technologies and concepts. It will enable attendees to engage with technically literate customers, suppliers and colleagues and equips them with the knowledge base to allow them to explore the field further. 

Topics covered include:

• Telephony and data concepts
• The Public Switched Telephone Network (PSTN)
• IP telephony (VoIP)
• Mobile telephony
• Mobile data
• LANs and WANs
• Enterprise telephony
• Competition and regulation
• Fibre-optic and copper network technologies

Facilitator

Telecomms in a Nutshell is run by telecommunications guru Don Wallace. He has over 30 years of experience in engineering, telecommunications and computing. Don began his career in the NZ Post Office and has worked for GEC Telecommunications in the UK and Unisys New Zealand. He has been an independent consultant since 1993 and his client list includes users, vendors and regulators of telecommunications services both locally and abroad. Don has been actively involved in TUANZ since its inception in 1986, including being a past chair of the organisation.

Where and when

Telecomms in a Nutshell is offered each month in both Wellington and Auckland. The course runs from 9 am to 5 pm and is fully catered including lunch and morning and afternoon tea.

The upcoming course schedule is as follows:

February 2010

Wellington –  Wednesday 24 February 2010, James Cook Hotel Grand Chancellor

March 2010

Auckland – Wednesday 10 March 2010, Crowne Plaza


Investment

TUANZ members $695 + gst
TUANZ non-members $895 + gst
Includes workbook, morning tea, lunch and afternoon tea

Discounts: TUANZ is able to offer discounted rates for organisations wishing to enrol 10 or more employees on the course. Please contact us on 09 488 1888 for more details. 

Custom training: Telecomms in a Nutshell can also be offered as a customised, in-house course tailored to your unique requirements. Please contact us on 09 488 1888 for more details.

How to book

To register onto a Telecomms in a Nutshell session, click here or call 09 488 1888.