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ABOUT
TUANZ - The Telecommunications Users Association of New Zealand is a not-for-profit organisation representing the end-users of telecommunications in New Zealand. We intend to play a leading role in creating and promoting the vision of a New Zealand transformed by ultra fast connectivity.
- ACHIEVEMENTS
  Over the past 20 years, TUANZ has lobbied and agitated to achieve positive change on behalf of telecommunications users. This is what we have achieved.
- ACTIVITIES
  How TUANZ functions
- TUANZ Team
  The TUANZ team
- TUANZ BOARD
  TUANZ has an elected Board. Representing many facets of the telecommunications industry and user community, the Board promotes members' interests on a wide range of issues.
  - CONSTITUTION
  - CONFLICT OF INTEREST POLICY
- Privacy Policy
- COMPLAINTS & DISPUTES
Archive
- 2005 Events
  - Innovation Awards 2005
    The TUANZ Innovation Awards 2005 celebrate Kiwi ingenuity in telecommunications and continue to raise the standards expected from New Zealand's telecommunications providers and users.
  - Telecommunications Day 2005
    The TUANZ Telecommunications Day 2005 focused on improving the quality of our telecommunications spend, our national policy settings, and the exchange of ideas about creative uses of the myriad of technologies that now converge around the Internet and can be used to enhance business productivity.
- 2006 Events
  - Innovation Awards 2006
  - Rural Broadband Symposium 2006
  - SchoolTECH 06
    SchoolTECH 06 - Ministry of Education Technical Conference and Trade Show in association with TUANZ is an event designed for people within schools who make purchasing decisions and manage technical solutions...
  - Telecommunications Day 2006
- 2007 Events
  - Business Internet Conference & Awards
    In 2005 TUANZ ran the inaugural TUANZ Business Internet Conference in conjunction with the TUANZ (e)-vision Awards. In 2006 these two events will combine to create the TUANZ Business Internet Conference & Awards.
  - Contact Centre Conference & Awards 2007
    New Zealand's premier event for contact centre professionals
  - Contact Centre Events
    The TUANZ Contact Centre networking events are held every month between February and November in Auckland, Wellington, Christchurch, Hamilton and more recently, Palmerston North.
  - Education Conference
    The role of education is constantly changing; we're all constantly learning. Not only that, but the ways in which we learn are also evolving. Promoting education and exploring the changing face of education are central to our work here at TUANZ.
  - ICT Skills Shortage Conference
  - Innovation Awards 2007
    Each year the TUANZ Innovation Awards recognise and reward New Zealand innovation in telecommunications. However, innovation is not something that happens at a moment in time. The pace of technological advance is increasing and New Zealand must work ever-harder to succeed.
  - SchoolTECH 07
  - Telecommunications Day 2007
    The TUANZ Telecommunications Day is the must attend event for all CIOs, Senior IT Managers, telecommunications Analysts and anyone else at the forefront of telecommunications strategy and spend.
- 2008 Events
  - Contact Centre Conference & Awards 2008
  - Telecommunications Day 2008
  - Rural Broadband Symposium II
    The TUANZ Broadband Events aim for increased awareness of the potential for broadband to enhance the living standards for all New Zealanders.
  - Innovation Awards 2008
  - Telecommunications Day II 2008
  - Business Internet Conference & Awards 2008
  - Teleworking 08
- Award Winners 2008
- BROADBAND FINDER
  One clear message that was taken from the TUANZ Rural Braodband Symoposium 2011 is that the rural community want broadband coverage extended even further than the current boundaries of the RBI. MED is optimistic that they can still go further in our rural coverage. Telecom and Vodafone agree that savings from the RBI roll out will be redeployed into more broadband coverage. What they now need to do is to find out where the main areas of need are. MED has built a Registration of Interest function into the Broadband Finder widget so that people who don’t get covered by the RBI can put their hand up to be considered for future expansion of coverage. It is not guarantee that all locations will get coverage but it’s a first step towards finding innovative solutions to provide broadband to those areas.
- Contact Centre Profiles
- Contact Centre Resource Library
- EVENTS
  TUANZ offers more than 60 events annually, many with member only access. Find out more...
  - TELCO TRAINING WITH TUANZ
  - TELECOMMUNICATIONS DAY
  - RURAL BROADBAND SYMPOSIUM
    New Zealand’s rural sector is the backbone of our economy, yet rural New Zealand as a place to live is in decline. This year’s TUANZ Rural Broadband Symposium will pose the question: what would it take to encourage New Zealanders to live and work remotely? We’ll explore the issues stopping rural regeneration and what we can learn from our international partners. In particular, the symposium will provide a unique opportunity to bridge the gap between broadband providers and rural users and to explore opportunities for collaboration.
  - TUANZ INNOVATION AWARDS 2011
  - PHOTO GALLERY
  - 2011 SPONSORSHIP OPPORTUNITIES
  - AFTER 5S
  - TELECOMMS IN A NUTSHELL
    Every sector has its own language but telecommunications is especially prone to acronyms and arcane descriptions. Yet understanding how voice and data are transmitted is the key to ensuring your organisation receives a high-grade, cost-effective telecommunications service.
  - TERMS & CONDITIONS
  - EVENTS 2010
  - EVENTS 2009
- Images
- Photo Gallery
  - Contact Centre Awards 2008
  - Networking Event February 08
- Resource Library
  - BCP and DRP Planning
  - Business Case Creation
    Business Case Creation
  - Call Monitoring and Recording
  - Culture and Environment
  - Customer Experience Development
  - Leadership Development
  - Legislation
  - Management Reporting
  - Personal Development
  - Recruitment and Retention
  - Services
  - Technology
  - Training and Development
  - Useful Links
  - Workforce Management
    Contact Centre Resource Library entries associated with Workforce Management
- Survival through People & Process - Event 2009
  - Video Clips
Blogs
- Downstream
  Telecommunications blog
- Guest Blog
Events
TUANZ runs more than 120 events per annum. Make sure you are a part of the action.
JOIN TUANZ
An invitation to join TUANZ
- MEMBER SERVICES
  What's in it for my organisation? The benefits of TUANZ membership
- ACHIEVEMENTS
  Over the past 20 years TUANZ has lobbied and agitated to achieve positive change on behalf of telecommunications users. This is what we have achieved for you.
- TESTIMONIALS
  Testimonials from TUANZ members
- APPLICATION FOR MEMBERSHIP
  Join TUANZ - the Telecommunications Users Association of New Zealand. TUANZ is a not-for-profit organisation representing the end-users of telecommunications.
- Login
MEMBERS
REPRESENTATION
Submission on the NZ Government's Digital Content Strategy by TUANZ, the Telecommunications Users Association of New Zealand Inc
- Manifesto
  A manifesto for the 2008 General Election
- New Zealand Institute latest broadband report
- sample
- TUANZ Key Input to Refresh of Government Digital S
  TUANZ high level input to refresh of Digital Strategy, November 2007
Contact Us
TUANZ Contact details