TUANZ Contact Centre Conference & Awards 2006
in association with
The TUANZ Contact Centre Awards were presented at a black-tie awards ceremony on Wednesday 14 June 2006 at the SkyCity Convention Centre Auckland, on day two of the annual TUANZ Contact Centre Conference.
Congratulations to all finalists and winners....
Contact Centre of the Year (fewer than 25 seats) - sponsored by Cogent
Hanover Group
Hutt City Council **WINNER**
Palmerston North City Council
Contact Centre of the Year (26 to 75 seats) - sponsored by Drake
Amway **WINNER**
CIGNA Life Insurance New Zealand
Datacom Services - HIGHLY COMMENDED
NZ Post - Christchurch Customer Service Centre
Contact Centre of the Year (more than 76 seats) - sponsored by Drake
Child, Youth and Family **WINNER**
Restaurant Brands
Vodafone NZ
Contact Centre Manager of the Year (fewer than 25 seats) - sponsored by Zeacom
Rosanne Judson, Cerebos Gregg's
Frances Maddren, Hanover Group **WINNER**
Glenda Parata, Palmerston North City Council
Contact Centre Manager of the Year (26 to 75 seats) - sponsored by Lascom
Darren Healey, IAG NZ **WINNER**
Bart Taylor, Sovereign
Contact Centre Manager of the Year (more than 76 seats) — sponsored by Kelly Services
Lynne Hayman, Datacom Services **WINNER**
Mike Johnston, TelstraClear
Debbie White, Restaurant Brands
Contact Centre Trainer of the Year - sponsored by Madison Recruitment
Kim Buddell, Palmerston North City Council
Jacinta Fidow, DHL Express (NZ) **WINNER**
Catherine Robson, Southern Cross Healthcare
Contact Centre Team Leader/Manager of the Year - sponsored by People Power
Ahmed Moharam, ihug
Jane Nixon, ASB
Trish Reader, New Plymouth District Council **WINNER**
Contact Centre Workforce Manager of the Year - sponsored by Great Outcomes
Brian Boyle, ihug
Bryan Middleton, NZ Post **WINNER**