TUANZ Contact Centre Resource Library
Welcome to the TUANZ Contact Centre Resource Library
In its journey to provide excellence to its membership, TUANZ often comes across useful information, commentary and web resources that we believe would be of value to Contact Centre Professionals of all levels within the industry.
This resource library provides a central store of such nuggets of information to be made available to the members. Simply follow the links below to browse the content of the library.
It should be noted that TUANZ provides this information on a best endeavours basis, and takes no responsibility for the validity of the information provided, and makes no recommendations or value statements associated with the content provided.
Other useful general contact centre websites we have found useful include:
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