2003 Winners

TUANZ CONTACT CENTRE AWARDS 2003

The TUANZ Contact Centre Manager of the Year 2003 (<50 seats) sponsored by Moore Innovations:
Wayne Funnell, Auckland Regional Council
Brett Logan, Datacom Services  **WINNER**
Michelle Cathcart, Fuji Xerox New Zealand

The TUANZ Contact Centre Manager of the Year 2003 (+50 seats) sponsored by Kelly Services:
Ellen Petterson, Sitel New Zealand Limited
Sue Tait, Telecom New Zealand
Chris Sturgeon, Kiwibank **WINNER**

The TUANZ Contact Centre Team Leader/ Manager of the Year 2003 sponsored by the Open Polytechnic of NZ:
Emi Hipa, Fonterra
Susan Hutchins, Land Transport Safety Authority
Ray Scott, BankDirect **WINNER**

The TUANZ Contact Centre of the Year 2003 (<50 seats) sponsored by Drake:
Datacom Services - Wellington
North Shore City Council - Actionline
Unisys - Inland Revenue Outsourcing **WINNER**
Tourism Holdings Limited - Experiences National Contact Centre

The TUANZ Contact Centre of the Year 2003 (+50 seats) sponsored by Drake:
Inland Revenue Department - Christchurch Call Centre
Auckland City Council - Contact Centre
ASB Bank - Contact Centre
Telecom New Zealand - Corporate Service Centre
New Zealand Insurance - Personal Lines Branch **WINNER**

The TUANZ Contact Centre Awards in Association with TelstraClear recognise excellence in New Zealand Contact Centres.

Now in their third year, the Awards are all set to inspire you! On the evening of Tuesday 10th June, TUANZ presented five awards for outstanding Contact Centres and Contact Centre Managers. These are your industry Awards!

These prestigious Awards recognise excellence and exceptional achievement within New Zealand's Contact Centre industry. They are the industry's opportunity to acknowledge individuals and Contact Centres who have not only made a significant contribution to their organisations, but in doing so have added to the professionalism and standing of Contact Centres within New Zealand.