iPhone versus Blackberry - which is better for corporate users?

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I've been asked that question a couple of times lately. I'm indebted to Ben Creevy, ICT Manager of Theiss Business Services in Brisbane and a Board member of Aussie user group ATUG, for the analysis below:

"Here at Thiess we have been doing our comparisons between the two products towards providing a standard within the business that ICT can support. In doing this exercise we have determined that the Blackberry platform offers a much stronger value proposition for our corporate users than the iPhone. However, we still anticipate that a small handful of executives will use the iPhone and as such we will support this as a secondary, albeit smaller platform.

Our argument for the Blackberry is based on some of the following reasons:

1.       Far greater control and security of end devices through the use of the Blackberry Enterprise Server (BES).

a.       This allows for an SOE-like governance over users control of the device and applications. (We can lock down SMS, MMS, WAP etc…for various users)

b.      We can securely control the device itself, and encrypt the micro-sd cards and the content on them.

c.       We can erase a device if it is lost or stolen.

2.       Better email push from our MS Exchange cluster and control around calendar synch to Outlook.

3.       MMS capability that the iPhone doesn’t have.

4.       Copy & paste functionality within emails. (Again, the iPhone doesn’t have this feature and for corporate users, this is a must have feature)

5.       BES controlled back-up of the device. If a unit is lost or stolen, when a new unit is issued we can simply restore the entire user settings from the BES.

They’re just some of the drivers for us at Thiess. I hope this helps?

Categories: Innovation | Vendors | Wireless carriers

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3 comments

  • Lesta G says:

    You failed to even consider windows mobile devices. They provide 1b,1c,2,3,4,5 at no additional cost (in conjunction with exchange)compared to a BES.
    Windows Mobile is the most underated product around http://www.microsoft.com/windowsmobile/en-us/default.mspx

    Sorry, just a happy windows mobile user :-)

    Added: 3 October 2008, 9:50 a.m. Flag as Spam  |  Flag as Offensive
  • leeann mccallum says:

    you can also erase the iphone if lost/stolen from exchange 2007 sp1. in fact a user can even do it from owa themselves without having to phone their helpdesk.

    Added: 5 October 2008, 4:34 p.m. Flag as Spam  |  Flag as Offensive
  • Ben Creevey says:

    Lesta's comments are vaild and I meant no disrespect to Windows Mobile users - that's just simply how our fleet has evolved.

    We did have a lot of Palm Treo users running the Windows Mobile software and we experienced no end of PDA lock-ups, reboots and general randomness in errors, but this could have been attributed to the model of PDA or the O/S? Either way it left a bitter taste for many users who, when migrated to Blackberry were extremly happy with how little the device had issues.

    I agree with your comments that the Windows Mobile devices work exceptionally well with MS Echange environment and attachments.

    Added: 6 October 2008, 1:51 p.m. Flag as Spam  |  Flag as Offensive
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