Flu shots
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Posted Tue 17 April 2007 @ 12:30 p.m. by Sarah Putt
Winter is on its way and with it the prospect of the contact centre being hit with high rates of sick leave as agents succumb to an outbreak of the flu. Which is why many companies recognise the benefits of providing annual flu vaccinations.
Amway regional contact centre manager Gay Reed-Barrance says the company offers free flu shots for all CSRs, believing it good management practice to look after staff and to guard against absenteeism. “There’s nothing worse than having 30 – 50 per cent of staff off on sick leave,” she says.
Reed-Barrance says that between 60 to 70 per cent of staff members take up the offer, which equated to 40 agents last year. The organisation Amway employs to carry out the vaccinations charges between $18 and $24 per person, depending on how many staff members take up the service.
Categories: Lifestyle | Recruitment and HR