Garry Jones is new Contact Centre Committee chairman; more committee members sought
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Posted Thu 18 September 2008 @ 2:01 p.m. by Ernie Newman
TUANZ Board Chairman Chris O'Connell has confirmed Garry Jones as the new Chair of the TUANZ Contact Centre Committee, effective immediately. The position became vacant following the resignation of Megan Lacy, who moved on from her job at LIC and is now a part time contributor to this Blog.
Garry has been on the Committee for three years and is a practicing Contact Centre Manager, with responsibility for iinet's 90-seat facility. He was previously contact centre manager for Ihug, then a subsidiary of iinet, before the sale to Vodafone, but elected to stay with the parent company after the sale. Earlier roles included three years with Teletech running the Xtra help desk, and with the NZAA.
TUANZ is now looking for two more members of the Committee to replace Megan and also Bryan Middleton who has resigned his Committee role. The terms of reference are here. Those interested please email ernie@tuanz.org.nz by 5pm Friday 26 September.
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