We have another great interview from our Contact Centre Award Winners 2008. This week we are profiling Sovereign the winners of TUANZ Contact Centre of the Year 26-75 seats.
Sharron Botica, Head of Customer Services at Soveriegn, has shared her thoughts on the win and how it has reinforced to the staff that they are valued and what they do, make's a difference.
The Sovereign Contact Centre is a 50 seats operation and is located in Takapuna, Auckland. Their hours of operations are 8am to 6pm Monday to Friday.
Check out Sovereigns interview in our Contact Centre Section under Award Winners 2008 or Click here