Who is Garry Jones?

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Ernie had the pleasure of introducing Garry Jones as our new TUANZ Contact Centre Committee Chairperson back in September 2008.  For such an important role, TUANZ has asked Garry to introduce himself and give the members an understanding of where he has come from and what his objectives are as the new Chairperson.

Garry has been a contact centre professional for the last decade and is currently the Contact Centre Manager for iinet.  Garry has had a taste of all the key roles within a contact centre from Customer Service Representative to Workforce Planner and a few in between. To read about Garry's journey and hear his thoughts for the contact centre profession in the future, you will find it in our Contact Centre Section as this week’s interview.

Categories: Events | Leadership | Profile

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