With all the flak that contact centre agents at a certain ISP have received lately I thought that they (and the rest of us) might appreciate a tip from one of my favourite reference books – Office Spa by Darrin Zeer. It’s called Meeting Mist.
“Let lavender set the mood!” writes Zeer. “The scent of lavender alleviates stress-related symptoms such as headaches, insomnia, anxiety, and fatigue.”
- Fill a clean spray bottle with 6-8 tablespoons of cool water.
- Add 2-4 drops of lavender essential oil and shake.
- With you eyes closed, mist your face.
- Take a nice deep breath.
- Organise your thoughts and spend a moment focusing on your agenda.
- Keep the bottle tightly closed and tread yourself and your desk area to a spritz throughout the day.
Beneath this recipe for a stress-free day, Zeer cites the following Chinese Proverb:
“Tension is who you think you should be. Relaxation is who you are.”
Have a good week.