Survival through People & Processes - a Contact Centre Event
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Posted Fri 6 March 2009 @ 12:17 p.m. by Megan Lacy
It’s all go here, we have just finished recording further tips and ideas from some leading contact centre managers to incorporate into the presentation for our upcoming Survival through People & Processes event.
We are really excited to get out and about in the main centres to help contact centres get though the downturn.
There will be lots of ideas and strategies spoken about and a workshop at the end to discuss ideas or issues and find solutions with your peers. Not to forget there will be plenty of time at the end of the session to network and catch up with fellow managers in the industry.
It’s only a week away, don’t delay. To register, click here.
Categories: Events