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A contact centre for births, deaths and marriages for cows…
Posted Sat 31 October 2009 @ 4:41 p.m. by Megan Lacy
Yes, it’s true, if any country can have a contact centre for dairy farming, it has to be New Zealand. And Livestock Improvement Corporation (LIC) is loud and proud about its contact centre – and of course this blogger holds this contact centre dear to her heart!
This centre is unique: “We’re the birth, deaths and marriage... >> more
Categories: International | Lifestyle | Profile
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Quiet rooms - necessity or needless?
Posted Thu 22 October 2009 @ 1:37 p.m. by Megan Lacy
I’m sure many contact centres have quiet rooms these days and my question is ‘Why’? Do we really need them?Have we been bullied into creating these rooms for our staff because it was the ‘buzz word’ of the early 2000s? Have we all got caught up in being seen to do the best by our staff? If you are looking for a job and... >> more
Categories: Leadership | Lifestyle
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Crimestoppers 0800 launched
Posted Fri 16 October 2009 @ 10:53 a.m. by Megan Lacy
It is great to see the launch of the Crimestoppers service in New Zealand. It offers an 0800 number to all New Zealanders who may know some details about a crime and want to use an anonymous system to pass on some information. Crimestoppers is an independent charity helping to find criminals and solve crimes,... >> more
Categories: Events | Lifestyle | Profile