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Resource Library - another benefit for TUANZ members
Posted Thu 30 April 2009 @ 2:17 p.m. by Megan Lacy
Since creating our Contact Centre Resource Library in the middle of last year, it has grown into a hub of valuable information. With all the information and links that gathered we have decided to make this a TUANZ members-only resource. We are committed to looking after and providing information to our contact... >> more
Categories: Profile
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Contact Centre Awards 2009 - An important update
Posted Fri 24 April 2009 @ 10:08 a.m. by Megan Lacy
Excitement is running high as we countdown to the 2009 TUANZ Contact Centre Awards and we are delighted to announce the award categories and key dates. We have been busy working with the IDC team through the details of the awards. There is a lot of interest in the awards once again, and we are delighted to now share these... >> more
Categories: Events | Profile
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TV3's report on India's call centres
Posted Wed 15 April 2009 @ 10:55 a.m. by Megan Lacy
If you missed it last night, Campbell live did a segment on the secret world of call centres in India. I watched it this morning trying to work out what they were trying to achieve. And I don’t mean the Campbell live report; no I’m talking about Infosys. They showed the wonderful outside grounds or cosmetic... >> more
Categories: Events | International | Profile