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Work-Life Balance, what's it all about
Posted Thu 25 September 2008 @ 4:59 p.m. by Megan Lacy
I used to believe that people who talked about getting Work-Life Balance were searching for something that they will never find. That they were people who were always busy, always stressed and always making excuses. They worked long hours for perceived little reward but they had a buzz word that made it all better as they... >> more
Categories: Leadership | Lifestyle | Recruitment and HR
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Learnings from the ICMI Conference
Posted Mon 22 September 2008 @ 3:58 p.m. by Sarah Putt
On her way back from Phoenix, TUANZ Key Relationships Manager Bernice Archer has found time to reflect on the ICMI Annual Call Center Exhibition and Knowledge Exchange Conference. Here are her findings:
The ICMI Annual Call Center Exhibition and Knowledge Exchange Conference was held over a few days in Phoenix Arizona... >> more
Categories: Events | International | Leadership | Recruitment and HR | Technology | Vendors
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Garry Jones is new Contact Centre Committee chairman; more committee members sought
Posted Thu 18 September 2008 @ 2:01 p.m. by Ernie Newman
TUANZ Board Chairman Chris O'Connell has confirmed Garry Jones as the new Chair of the TUANZ Contact Centre Committee, effective immediately. The position became vacant following the resignation of Megan Lacy, who moved on from her job at LIC and is now a part time contributor to this Blog.Garry has been on the Committee... >> more
Categories: Events | International | Leadership | Lifestyle | Profile