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Ma'as Salaama 2007
Posted Fri 21 December 2007 @ 9:19 a.m. by Sarah Putt
For those of you wondering, Ma’as Salaama means goodbye in the version of Arabic spoken in Egypt. Or at least according to the website I just Googled it does. I thought it would be an appropriate way to sign off on the Mouthpiece blog for 2007 because the post about Vodafone outsourcing the pre-pay section of its contact centre... >> more
Categories: Benchmarking | Events | International | Leadership | Lifestyle | Profile | Recruitment and HR | Technology | Vendors
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Keynote speaker for the TUANZ Contact Centre Conference 2008
Posted Thu 13 December 2007 @ 3:17 p.m. by Leah Neels
We here at TUANZ are absolutely rapt that Kare Anderson, an Emmy-winning Wall Street Journalist turned author and speaker will be joining us down here in New Zealand in April next year. Excitement built throughout negotiations as we learnt the calibre of her clients, I mean how much bigger can you get than Google?Kare's... >> more
Categories: Events | International | Leadership
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TUANZ Contact Centre Committee announced
Posted Thu 13 December 2007 @ 10:57 a.m. by Sarah Putt
The members of the Contact Centre Committee for 2008 have been confirmed by the TUANZ Board and are as follows:
Chair - Gay Reed Barrance, Amway
Paul Eastwood, Coca Cola Amatil
Garry Jones, iiNet
Megan Lacey, LIC
Bryan Middleton, NZ Post
Giles Potter, Great Outcomes
Anne Withington, TelstraClear... >> more
Categories: Events | Leadership