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Members Needed for TUANZ Contact Centre Committee
Posted Mon 26 November 2007 @ 8:50 a.m. by Ernie Newman
The time has come to refresh the TUANZ Contact Centtre Committee, so if you are interested in making a contribution now's the moment.The Committee's terms of reference are:
To provide ongoing guidance to staff on appropriate programmes for Contact Centre professionals among the membership, and administration and judging... >> more
Categories: Leadership | Lifestyle | Profile | Recruitment and HR
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Manawatu Awards a glittering affair
Posted Tue 20 November 2007 @ 9:48 a.m. by Sarah Putt
I was lucky enough to be invited to the Manawatu Contact Centre Awards in Palmerston North on Friday night. There were more than 350 people in the room and everyone looked gorgeous (well it is the Contact Centre industry!). Actor Shane Cortese (of Shortland Street, Dancing with the Stars and Outrageous Fortune fame) was the... >> more
Categories: Events | Profile
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Wanted – one world-class, kick-*@#! speaker
Posted Wed 14 November 2007 @ 12:11 p.m. by Sarah Putt
The theme for next year’s Contact Centre Conference on April 23 and 24 is Leadership – in the workplace and in the profession. How do you inspire loyalty, create the right culture, and be a mentor to your agents?
We’re compiling a draft list of speakers and we’re on the look out for an international keynote. At TUANZ we’ve... >> more
Categories: Events | International | Leadership