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  • TUANZ Contact Centre Awards finalists announced

    The finalists for the 2007 TUANZ Contact Centre Awards have been confirmed. Thanks to all those who took the time to enter the awards and good luck to all those who made the final. See you all at SkyCity for the awards ceremony in June. Manager of the Year – less than 25 seats: Paul Eastwood, Coca Cola Amatil; Joyce Rudd,... >> more

    Categories: Events

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  • Govt examines the work/life balance

    The Department of Labour is developing a strategy around the issue of the work/life balance which could include regulatory measures such as flexible working hours legislation. Yesterday I caught up with senior advisor for workplace practices Cath Edmondson. She told me the DoL is working with large organisations on the project.... >> more

    Categories: Lifestyle | Recruitment and HR

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  • Competition winners announced

    It seems the fascination of the Indian call centre was enough for plenty of Mouthpiece readers to enter our draw for a copy of the novel, One Night at the Call Centre by Chetan Bhagat. The competition closed yesterday and the following two contact centre professionals have won a copy courtesy of publishers Random House. Diane... >> more

    Categories: Lifestyle

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