Wanted – one world-class, kick-*@#! speaker
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Posted Wed 14 November 2007 @ 12:11 p.m. by Sarah Putt
The theme for next year’s Contact Centre Conference on April 23 and 24 is Leadership – in the workplace and in the profession. How do you inspire loyalty, create the right culture, and be a mentor to your agents?
We’re compiling a draft list of speakers and we’re on the look out for an international keynote. At TUANZ we’ve built the reputation of this conference on the world-class speakers we fly to New Zealand especially for the event. Speakers such as of Brad Cleveland from the US, author of the Contact Centre ‘bible’ – Call Center Management on Fast Forward and Nancy Tichbon, VP of customer service for Virgin in Canada, whose energetic presentation had more than one attendee ready to throw out the script and dress code!
So if you know of a powerful speaker who can deliver a truly inspirational opening address, please email me – sarah@tuanz.org.nz.
Categories: Events | International | Leadership